Proctor and Gamble reply

Last post I shared my email to P&G. This is their reply.


Hi Dave,

Thank you for contacting Procter & Gamble regarding Head & Shoulders.

We always welcome feedback from our consumers as a means of assessing attitudes toward our products and service. We are glad to have the opportunity to respond to your concerns.

P&G is committed to the sustainable sourcing of palm oil.  As part of our sustainability goals, we have committed to 100% sustainable sourcing of palm oil by 2015, and we are working with our suppliers to ensure we deliver this commitment.

For more details please visit our website (see helpful links below):

Our guidelines on sustainability are on our website at

Roundtable on Sustainable Palm Oil website –

We agree that deforestation is a significant issue and take any allegation of impropriety by our suppliers very seriously. We will fully investigate all claims.  As a member of the Roundtable on Sustainable Palm Oil (RSPO), we support the RSPO criteria established for sustainable palm oil.  In addition, we are part of the working group on sustainable sourcing of palm oil derivatives.

Thank you once again for your email. Your interest in our products will be shared to the rest of the team.

For future concerns, you may also contact us through our toll free number 1800 028 280.

Kind regards,

Consumer Relations Representative
Procter & Gamble

This entry was posted in Activism, Conservation: saving life. Bookmark the permalink.

1 Response to Proctor and Gamble reply

  1. roslynb says:

    There’s Palm Oil in lots of products, in particular the burgeoning industry in ‘green’ products. Here is what ‘Natures Organics’ says on their website:
    “We are constantly posed with the question ‘How come other companies can claim they are palm oil free?’

    The simple answer is if a company is claiming to be palm free they are instead using other forms of oil; coconut or petroleum.

    Natures Organics, along with other personal care and household cleaning product manufacturers started using palm oil many years ago in order to move away from a reliance on petrochemicals and animal derived ingredients. Palm oil fulfilled the requirements needed to produce these types of products as this oil had a composition which closely resembled that of crude oil, yet was from a sustainable, plant based source. As the cleaning and personal care industries were the main users of palm based ingredients at that time, the supply and demand for this oil was stable and the existing plantations were able to keep up with global demand without the need to encroach on the fragile and unique ecosystems coexisting alongside.

    Technological advances over the last 10-20 years revealed that palm oil was a cheap and renewable alternative for many other industries including food and biofuel production. The rapid escalation in demand for this oil from these two industries (they currently use over 90% of palm oil produced worldwide) has led to the destruction of irreplaceable rainforest to open up land for palm plantations. Both the food and biofuel industries can utilise other plant derived oils, the only alternative we have at this time is coconut. Many organisations, individuals and even some manufacturers tout this as a highly desirable substitute but unfortunately this isn’t the case; coconut can only yield fruit in the same areas as palm, but coconut requires up to four times the area of land as palm to yield the same amount of oil. Currently it may be perceived as a more sustainable oil, but to put it simply it isn’t, and will only lead to greater deforestation.

    Natures Organics is actively working toward minimising our reliance on palm as much as technology allows at this time. We have already managed to source corn and sugar derived ingredients to replace some of the palm derived ones and we have been researching and trialling ingredients derived from straw; a by-product of the wheat industry. We have made great progress with these but in order to use the quantities we would require to replace all our palm based ingredients, extensive toxicology/animal testing is required to be performed (by regulatory departments) as they are new ingredients. This puts us in a difficult position because these tests will compromise our CCF accreditation. ”

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